Scope
This privacy policy will explain how our organisation uses the personal data we collect from you.
What data do we collect?
REDSKY21 LTD collects the following data:
Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; computer and connection information. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We may also collect personally identifiable information (including name, email, communications).
How do we collect your data?
You directly provide REDSKY21 LTD with most of the data we collect. We collect data and process data when you make a claim under your insurance policy or use or view our website via your browser's cookies.
REDSKY21 LTD may also receive your data indirectly from the following sources:
Your insurance broker or agent; or
Your legal representative, such as a solicitor appointed by you, or on your behalf.
How will we use your data?
REDSKY21 LTD collects your data so that we can:
Process a claim under your insurance policy.
Manage claims you bring against an insurance policy holder.
We will share your data with your insurers.
Send your data to, and also use the resulting information from, agencies to prevent unlawful transactions.
How do we store your data?
REDSKY21 LTD securely stores your data at data centres located in the UK and EU.
REDSKY21 LTD will keep your data for 6 years after the matter for which the data was collected is closed. Once this time period has expired, we will securely delete your data.
What are your data protection rights?
REDSKY21 LTD would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access - You have the right to request REDSKY21 LTD for copies of your personal data.
The right to rectification - You have the right to request that REDSKY21 LTD correct any information you believe is inaccurate. You also have the right to request REDSKY21 LTD to complete information you believe is incomplete.
The right to erasure - You have the right to request that REDSKY21 LTD erase your personal data, under certain conditions.
The right to restrict processing - You have the right to request that REDSKY21 LTD restrict the processing of your personal data, under certain conditions.
The right to object to processing - You have the right to object to REDSKY21 LTD's processing of your personal data, under certain conditions.
The right to data portability - You have the right to request that REDSKY21 LTD transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us:
E-mail: info@REDSKY21.co.uk
Call us at: +44 1276 408 796
What are cookies?
Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.
For further information , visit allaboutcookies.org.
How to manage cookies
You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.
You can simply decline to accept cookies when prompted by our website.
Changes to our privacy policy
REDSKY21 LTD keeps its privacy policy under regular review and places any updates on this web page.
How to contact us
If you have any questions about REDSKY21 LTD's privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.
Email us at: info@REDSKY21.co.uk
Call us: +44 1276 408 796
How to contact the appropriate authority
Should you wish to report a complaint or if you feel that REDSKY21 LTD has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner's Office.